Terms & Conditions
Company Donalli Collections GmbH, Tamara Donalli Online Shop
- Legally represented by the Managing Director Tamara Atanasyan and Anna Nazaretyan
The following terms and conditions are written in English and can be downloaded and printed out by the customer. They can be requested through www.tamaradonalli.com or via email in digital or written form upon request. The Terms & Conditions are additionally presented to the customer upon each purchase. The legal address of Donalli Collections GmbH as well as the authorized representatives of Donalli Collections GmbH can be found on each invoice.
Donalli Collections GmbH operates for commercial purposes under the domain http://www.tamaradonalli.com website. Donalli Collections GmbH offers customers products on the website mainly jewelry, to buy over the Interne
The following terms and conditions apply to all deliveries of goods between Donalli Collections GmbH and consumers. The general terms and conditions are in force at the time the order has been placed.
The consumer is any person who enters into a legal transaction for purposes that cannot be primarily attributed to their commercial or independent activities.
The customer has the option to select and order goods on the previously mentioned website. The customer receives a product description for each product on the respective website and also in a printed form, when the ordered goods have been delivered. The customer can click on the desired product on the website. These are collected in the virtual shopping cart and once the customer has finished the selection an overview of the products selected and total price including VAT are displayed. Before finalizing the order, Donalli Collections GmbH enables the customer to check the order for accuracy, especially on price and quantity, and to correct it if necessary.
In the event of a contract conclusion, the contract shall be concluded with
Donalli Collections GmbH
Frankfurter Straße 6
61462 Königstein / Ts.
The products of Donalli Collections GmbH on the website are subject to change. Thus Donalli Collections GmbH is under no obligation in the event of unavailability. A contract, and thus a contractual obligation on the individual service are initiated once Donalli Collections GmbH has confirmed the customer’s order in writing. Donalli Collections GmbH is entitled to supply goods of equivalent quality and price if the ordered goods are not available and the customer has given his consent to this procedure in the order form
Right of Withdrawal
Consumers are entitled to a right of withdrawal under the following conditions, where the consumer is any person who enters into a legal transaction for purposes that are neither for commercial nor for independent professional activity purposes.
You have the right to withdraw within fourteen days without giving a reason from this contract.The cancellation period is a fortnight from the date on which you have taken, or a representative of your third party, other than the carrier, the possession of the goods.
To exercise your right, you have to contact
Donalli Collections GmbH
Frankfurter Strasse 6
with a clear statement (e.g. a letter via post, fax or email) about your decision to withdraw from this contract. You have the opportunity to use withdrawal form, yet which is not required.
If you return the purchased goods, we will reimburse all payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than the one offered by us and repay immediately latest within fourteen days from the date on which the notification has been received. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly stated another form of repayment, which may result in additional charges.
We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods. You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this purchase.
The cost of returning the goods carries Donalli Collections GmbH.
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To [here the name, address and possibly the fax number and e-mail address of the company is to be inserted by the contractor]:
- Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following service (*)
- Ordered on (*) / received on (*)
- Name / consumer (s)
- Address of the / consumer (s)
- Signature of / consumer (s) (only for message on paper)
You can fill in and submit the model withdrawal form or any other unequivocal statement on our website [www.tamaradonalli.com] electronically. If you make use of this opportunity, we will provide you with an acknowledgement of your sent withdrawal immediately.
The prices that are listed at the time of the order and as shown on the website apply. The prices all include a 19% VAT.
Implementation of the Contract
Donalli Collections GmbH will process orders within 48 hours and inform the customer whether the desired products are available.
Delivery and shipping
As far as the ordered products are available, Donalli Collections GmbH will deliver these within 5 business days after receipt of order. Delivery is via Hermes Shipping. A delivery within Europe can only take place in the countries in which Hermes delivers.
Changes, Extensions, Limitations of the Order
Donalli Collections GmbH will answer inquires about changes, extensions or limitations for orders that have been already placed in the short term. If the customer wants a product modification, extension and / or limitation of up to 5 working days before the planned delivery, Donalli Collections GmbH will as far as possible, take this into account.
Reservation of Ownership
Donalli Collections GmbH retains ownership to the goods until full payment of the purchase has been transferred. The item is secured with a protective label. This allows you to try out the goods. This must not be removed. If the protective label is removed, a return of the goods is not possible. This does not apply to products that are defect.
Delivery within Germany is free of charge. For shipments to other EU countries a delivery fee might apply.
Terms of Payment
For the ordered goods, Donalli Collections GmbH provides the customer with an invoice which will be included with the delivery of the order. Donalli Collections GmbH accepts advance payments, Paypal, Mastercard and VISA. Advance payments and credit cards will be considered in the invoice. The prices on the bill are always retail prices including VAT.
In case of default of payment, the customer who is a consumer, is obliged to pay interest at the rate of 5% above the base rate at Donalli Collections GmbH unless Donalli Collections GmbH can prove a higher interest rate. For customers who are entrepreneurs sentence 1 applies with the proviso that the default interest rate is 9% above the base rate.
Alternative Streitbeilegung gemäß Art. 14 Abs. 1 ODR-VO und § 36 VSBG:
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die Sie unter http://ec.europa.eu/consumers/odr/ finden. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.